Reactive or Corrective Maintenance

Through this module you’ll be able to understand how to use Infraspeak to enhance your Reactive or Corrective Maintenance. The module is divided into articles explaining how to report, how to manage, how to set-up and how to extract information regarding Work Orders.

How to create a Work Order via Infraspeak Web Platform
Summary In this article you will learn how to create a new Work Order though the Infraspeak web platform. Also, you will understand how to assign work o...
How to create a Work Order through Infraspeak Mobile App
Summary In this article you will learn how to create a Work Order through Infraspeak Mobile App. With Infraspeak Mobile, technicians have the full...
How to create a Work Order through Infraspeak Direct
Summary In this article you will learn how to create a Work Order through Infraspeak Direct. Also, you will be able to understand what is the extent of ...
How to create a Special Job
Summary In this article you will learn how to create a Special Job. Also, you will understand how to associate a client and its locations to it, as well...
How to approve and assign a Work Order
Summary In this article you will learn how to approve and assign a work order to a user and/or contact. The Work Order Resolution flo...
How to start a Work Order Resolution in the Mobile App
Summary In this article you will learn how to start resolving a Work Order through Infraspeak Mobile App. The Work Order Resolution flow should be...
How to add photos, messages and extra costs through Infraspeak Mobile App
TABLE OF CONTENTS How to add pictures to your Work Orders How to add messages to your Work Orders How to add extra costs to your Work Order Summar...
How to Pause/Resume a Work Order through Infraspeak Mobile App
TABLE OF CONTENTS To pause a Work Order through the Mobile App To resume a Work Order through the Mobile App Summary In this article you will le...
How to solve a Work Order through Infraspeak Mobile App
Summary In this article you will be able to learn how to solve a work order through Infraspeak’s Mobile App. The Work Order Resolution flow should...
How to validate and confirm work order resolution
Summary In this article you will be able to learn how to validate and confirm work order resolution using Infraspeak’s Web Platform. The Work Orde...