Academy

We ensure 99,99% of uptime. You can check real-time updates on the apps uptime here. 

Whether you need support related to our product or to one of our Integrations, want to report a bug, or simply wish to leave us your comments and suggestion...

Resyncing and fixing the Infraspeak Technician mobile app is important and you should do it every so often, because it will clear the cache (unnecessary sto...

To reset your Infraspeak password, go to https://direct.infraspeak.com/password/recover. Input the email address corresponding to your Infraspeak account, a...

There is no limit as to how many photos you can upload in a Work Order.  Bear in mind, though, that the file size must not exceed 200MB.

Yes, you can upload videos on Work Orders (check how here).  The file size cannot exceed 200MB.

Summary 1. Tasks are only shown when the scheduled work status is running 2. Tasks only exists on assets (locations or equipment) 3. Users can...

Summary If your user can’t see a scheduled work on his agenda you’re reading the correct article Usually this happens due to: Planned Jobs setting...

You can find a detailed onboarding plan and a training manual for Technicians here.

To change your own timezone, open Infraspeak web and click on your initials/profile picture at the top right corner to open your Account Details. Under &quo...