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Our Policies (as of January 1st, 2025)
In this section you may find Infraspeak’s policies regarding bug fixes, technical support tickets, and customer feedback, valid for customers with contracts signed as of January 1st, 2025.
Infraspeak's Bug Fixing Policy & SLAs (as of January 1st, 2025)Summary Infraspeak Customer Care team is eager and happy to help verify and get bugs fixed Our Customer Care team will always help with workarounds ...Infraspeak's Support Policy & SLAs (as of January 1st, 2025)Summary Our Customer Care team is always happy to help you with any support queries that may arise You can contact us via email or by opening a supp...Infraspeak's Feature Feedback Policy (as of January 1st, 2025)Disclaimer This policy is intended to provide information to all clients regarding our customer feedback policy. It should be understood that the content o...