The integration between Infraspeak and Google Calendar is available, meaning you can ask your CSM directly for this integration.

The objective of this integration is to enable organizations to optimize scheduling processes and boost team efficiency. By integrating both platforms, it provides real-time visibility of work schedules, ensures seamless coordination, and reinforces resource planning.


This Integration will allow you:


  • Automate the creation, update, and deletion of Google Calendar events based on scheduling actions in Infraspeak Planner.

  • Provide technicians and managers with real-time, accessible visibility of technicians' assigned work schedules within a Google Calendar.

  • Improve coordination and resource planning by reflecting schedule changes across both platforms.

  • Enable basic bidirectional synchronization for event rescheduling initiated from Google Calendar.


Below, please find step-by-step on how to activate and configure this integration on your Infraspeak entity.



How to use the platform to have your events appear in your Google Calendar?



Utilizing the Google Calendar integration on the Infraspeak platform requires the use of the Planner functionality

 

  1. When accessing this feature, the planned job and work orders (events) will be displayed in daily and weekly views.
  1. After the date is selected, it is routed to the assigned technician and displayed in calendar format within the Planner feature.
After confirming the event scheduling, the invitation will be sent to the Google Calendar of both the technician and the administrator/manager registered on the Infraspeak platform.

 

  1. Event invitation sent to the technician:
  1. Event in the Manager/Admin's calendar:

 

Note: Rescheduled events will also be updated via the Google Calendar integration in Prismatic. If a job or task is rescheduled, a new email will be sent with the changes, reflecting the new date chosen in the rescheduling.

 

We've included a video to clarify the overall process and support you during the integration.



If you have any questions, you can send them by email: integrationssupport@infraspeak.com