Before Starting


Ensure your entity has been connected with your client's. They will share a planned job with you and you will receive an email notification. Open the email, click the link and follow the steps below:

On Infraspeak web


  1. Open Planned Jobs

  2. Here you can find all planned jobs related to your entity — those created by your organization or Planned Jobs that were shared with you

  3. Locate the planned job shared with you and all scheduled planned job orders
  4. Scroll down to the Planned Job Orders section and click view details

  5. This takes you directly to the planned job order, where you can click Start
  6. Execute the planned job order from your end. Here you will have access to full details for the shared assets involved (including documents and technician notes), as well as the specific tasks and measurements required for the contracted work
  7. Update the status (e.g. from Started to Paused) as you work. All updates to tasks, measurements and statuses will automatically reflect on your client’s platform
  8. When your work is done, make sure to Close the planned job order. Your client will be notified of the status change and Confirm it. You can also send this planned job order by email if you want them to also get notified through other means

On Mobile


  1. Open the Infraspeak Next app

  2. Here you can find all Planned Job Orders related to your entity — those created by your organization or Planned Job Orders that were shared with you

  3. Locate the Planned Job Order shared with you and tap it
  4. Inside your chosen Planned Job Order, tap Start to start executing it
  5. While executing the Planned Job Order, you can:
    a. Add observations
    b. Add other costs
    c. Add a document or a photo
    d. Add a signature
  6. When you’re done, Close the Planned Job Order by either pressing the Close button or the green checkmark underneath the observations
  7. Make sure to include a signature for the work you’ve done, then press Done!

And that's it! If you have any questions, please contact your Customer Success Manager! They’re here to help.