This article is a step by step on how to create and manage a contact in the Infraspeak platform.
Contacts are entities in the platform that contain contact information (email, phone number and mobile phone) of people or companies related to a Client or Building.
The main function is to allow them, after being associated with Clients or Buildings, to be eligible to create new Work Orders.
In addition, a technician in the field can easily see who the Contacts are related to in there Work Order and, if necessary, communicate with them.
Contacts may have a special role that makes them active users of the system to report a fault by creating a work order, through their association with Infraspeak Direct.